Customer Service

Customer Service can be contacted as follows:

By Mail:

     Parkaire Press, Inc
     4939 Lower Roswell Road
     Building C, Suite 201
     Marietta, GA   30068
     USA

By E-Mail:

customerservice@parkairepress.com

By Phone:

1-866-553-3231

Prices and Terms:

Current prices for all books are as shown on their respective pages. All prices are in USD. Prices are subject to change without notice. To confirm prices, please call 1.866.553.3231 prior to placing your order.

Individual Orders:

    The primary method for ordering our books is via the Parkaire Press website at www.parkairepress.com. Alternately, you can contact Customer Service for other methods of ordering.
    All individual orders must be prepaid by credit card. We accept Master Card or Visa. You must include your card number, cardholder's name, expiration date and the 3 or 4 verification digits in order for us to process your order via a credit card.
    Orders are subject to sales tax in the states listed under the heading "Sales Tax." Freight charges are listed under the heading "Freight Charges."

Sales Tax:

Parkaire Press, Inc. is required to collect appropriate sales tax when orders are shipped to the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, Wyoming and Canada (GST).
This list of sales tax states is subject to change at any time. *Sales tax on FREIGHT will be charged where applicable. All orders placed on our web site are subject to sales tax.

Handling:

A handling charge of $1.00 is added to all orders.

Shipping:

    We fulfill most orders within 2 buisness days from receipt of order. Shipping times vary based upon the shipping method chosen.
    For all orders, please supply a valid street address. Do not supply a post office box number as most shippers cannot deliver to a P.O. Box.
    The default shipping method is USPS media mail. During the checkout process, you are given the oportunity to choose either FedEx or UPS at an additional cost.

Returns Policy:

We want you to be satisfied with the product that you have ordered. If you need to return material please follow these procedures:

Return the product to Parkaire Press at the address below prepaid via a traceable method of shipment such as United Parcel Service.
Product must be carefully packaged to reach Parkaire Press in resalable condition, i.e. unmarked, unstamped, unstickered, etc. Returned products that have bent corners, torn covers, appear shelf worn or scratched will not receive credit and will be returned to you at your expense.
A copy of the invoice or packing slip which lists the order/invoice number must accompany each return. If this is not included, the package will be returned to you at your expense.
We cannot accept returns sent after the 30 day period.

Return product to:

    Parkaire Press Publishing Company
    Distribution Center
    4939 Lower Roswell Road
    Building C, 201
    Marietta, Georgia 30068-4384

Permission Requests/Inquiries:

    Permission to photo copy and/or reprint Parkaire Press material for Disability/ ADA purposes must be done in WRITING (verbal requests are not accepted) in one of the following manners:

    1.) E-mail customerservice@parkairepress.com
    2.) Fax 866.553.3231

    Include the following information: author, title, ISBN, page numbers, disability or ADA, school where material will be used, file formats required.
    To inquire about a request already submitted call 866.553.3231.